Privacy Policy baub88 – Your Personal Data Protection

1Introduction and Purpose of This Privacy Policy

Baub88 is an online entertainment platform operating under a recognized international license, serving members across Malaysia. We understand that personal data is a trust you place in us, and we do not take that lightly.

This Privacy Policy details the types of personal data we collect, the purposes for collecting it, how long we retain it, which parties may have limited access to your data, and your rights as the data owner. This document applies to all users of baub88.co, including casual visitors and registered members.

2Types of Personal Data We Collect

Baub88 collects the information needed to provide you with a secure, personalized, and effective service. The data we collect falls into several main categories:

We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data such as your health information, religious beliefs, or political views.

3How We Collect Your Personal Data

Your personal data is collected through various interaction points when you use the baub88 platform. We ensure that every instance of data collection is conducted transparently and with your knowledge:

• Account registration form — your name, email, phone number, and other basic details you provide yourself
• KYC verification process — ID card copies, proof of address, and verification selfies uploaded securely
• Financial transactions — payment information entered during deposits or withdrawal requests
• Platform usage — game records, bets, session times, and in-account activity logged automatically
• Support communications — Live Chat conversations, WhatsApp, and email exchanges you initiate with our team
• Cookies and tracking technologies — technical data such as IP addresses, device types, and browsing patterns are collected automatically
• Referral program — if you register via a friend's referral link, we record the source of that registration

4How We Use Your Personal Data

Baub88 uses your personal data solely for lawful, legitimate, and disclosed purposes. The following are the primary ways we use that data:

• Creating and managing your member account securely and effectively
• Conducting KYC checks to meet anti-money laundering (AML) and regulatory compliance requirements
• Processing deposits, withdrawals, and all financial transactions accurately and promptly
• Sending important notifications related to your account, security, and transactions
• Delivering relevant promotional offers and bonuses based on your gaming activity (can be disabled)
• Identifying and preventing fraud, money laundering, and other unlawful activities
• Improving user experience and service quality based on feedback and usage data
• Fulfilling legal obligations and reporting requirements to relevant authorities
• Resolving disputes, complaints, and technical issues reported by members

We will not use your data for any purpose not stated in this document without first obtaining your consent.

5Data Sharing and Disclosure to Third Parties

Baub88 does not broadly share your personal data. Only in limited and specific circumstances may your data be shared with the following parties, all of whom are bound by strict confidentiality agreements:

• Payment providers: Transaction data is shared with licensed payment gateways to securely process your deposits and withdrawals
• KYC service providers: Identity verification information is shared with certified KYC partners for verification purposes only
• Game providers: Minimum technical data required to load games from licensed software providers
• Legal authorities: When required by a court order or lawful directive from a Malaysian authority or relevant regulatory body
• Independent auditors: Aggregated non-identifiable data for compliance audit and platform certification purposes

6Data Security and Protection

The security of your personal data is an absolute priority for baub88. We continuously invest in the latest security technologies and procedures to ensure your information is always protected against unauthorized access, loss, or unintended disclosure.

• 256-bit SSL encryption for all data transmissions between your device and baub88's servers
• Sensitive data encrypted at the database level using AES-256 algorithm
• Two-factor authentication (2FA) is available and encouraged for all member accounts
• 24/7 security monitoring by baub88's in-house cybersecurity team
• Regular penetration testing by independent third-party security experts
• Strict internal access controls — only authorised personnel with a legitimate business need may access member data
• Comprehensive incident response procedures in the event of any data breach

While we take all reasonable security measures, no system can be guaranteed 100% safe from all cyber threats. We therefore encourage you to also take personal precautions, such as using a strong password and not sharing your login credentials.

7Data Retention Period

Baub88 retains your personal data only for as long as necessary to fulfill the original purpose of collection, or as required by applicable laws and regulatory obligations.

• Active account data: retained for the duration of your active membership
• Financial transaction data: minimum 7 years in accordance with Malaysia AML legal requirements
• KYC records: minimum 5 years after account closure or inactivity
• Support communication logs: 2 years from the date of last interaction
• Technical data and security logs: 12 months for analytics and cyber forensics purposes
• Marketing data (if you have consented): until you withdraw that consent

Once the retention period ends, your data will be securely deleted or anonymized so it can no longer be linked to your personal identity.

8Your Rights Under PDPA

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data you provide to baub88. We fully respect and facilitate the exercise of these rights:

• Right to Access: You have the right to request and obtain a copy of the personal data we hold about you
• Right to Rectification: You may update or correct your personal data if it is inaccurate or outdated
• Right to Restriction of Processing: You may request that we restrict the processing of your data in certain circumstances
• Right to Withdraw Consent: You may withdraw consent for marketing purposes at any time without affecting core services
• Right to Complain: You have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you are dissatisfied

To exercise any of the above rights, please contact our Data Protection Officer (DPO) team by email at [email protected] or via Live Chat. We will process your request within 14 business days.

9Amendments to This Privacy Policy

Baub88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, new legal requirements, or improvements in how we protect your data. All amendments will be published on this page with a clear update date.

For material and significant changes, we will notify you via your registered email or in-account notification at least 14 days before the changes take effect. Continued use of the baub88 platform after the effective date constitutes acceptance of the latest version of this Privacy Policy.

10Contact Us About Data Privacy

If you have any questions, concerns, or wish to exercise your rights under PDPA, the baub88 privacy team is here to help. We are committed to addressing every privacy-related enquiry seriously and within the stated timeframe.

• Privacy Email: [email protected] — responded to within 14 business days
• General support: [email protected] — response within 24 business hours
• Live Chat at baub88.co — instant response in under 2 minutes
• WhatsApp — support available in Bahasa Melayu, Mandarin, and English

We believe that open communication about data privacy is the foundation of the trust you place in baub88. Every enquiry, no matter how small or large, will be handled with full respect and professionalism.